8.2 If we carry out any de-listing or cancel orders pursuant to clause 8.1, then we also reserve the right, in our discretion to terminate your Ticketmaster account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future. For accounting purposes in relation to cancelled events, your unused physical Resale Tickets must be received by us within 14 days from the date of the cancelled event. (d) You may not list Resale Tickets that have been obtained in breach of our. Also Ticketmasters fan-to-fan exchange program allows ticket holders to sell or exchange their tickets with other fans, it is not designed for exchanging tickets for a different event. Just mention SAME DATE BOOKING as subject line and reach out to Ticketmaster support team asap. You should contact us using our. The Ticketmaster Fan Guarantee is: Guaranteed 100% official tickets. 15.2 If you have any queries or complaints regarding your listing, sale or purchase, please contact us using our. You can conveniently do so on Disneyland.com or Disneyland mobile app, provided that: 1) the dates are in the same tier for your one-day ticket (or the new date is in a lower tier), and 2) there are park reservations still available. Your order may be cancelled if it has not passed our verification process or if payment is not received in full. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. We accept no responsibility or liability for such cancellations, as these are outside our control. However, Universal encourages visitors to contact the Guest Services team to discuss their options if something comes up before their trip. Simply click on "My Tickets" in the mobile app, then "Change Ticket" on the next page. Go to solution change ticket to another date I have Hamilton tickets for September that were origanally for April 2020. Accepting Your Tickets Step 1 If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. Additionally, all Resale Tickets listed on the Ticket Exchange are "verified", which means that any Resale Tickets were first purchased from us as Primary Tickets, so we can verify that all the information within the ticket description is present and correct. 10.1 Many Resale Tickets will be delivered via e-delivery directly into your Ticketmaster account and you are responsible for ensuring that you log into your Ticketmaster account and download the Resale Tickets in good time prior to the event. Additionally, Ticketmasters Fan Guarantee program offers the ability to exchange or cancel certain tickets within a certain time frame, although there may be fees associated with the exchange. skip to content. 2.1 In order to set up a Ticketmaster account you must: (a) be at least 18 years old and able to enter into legally binding contracts; and. You can consult all applicable terms and conditions here. Only they would be able to help you out if there is any chance to make changes into tickets date. Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. Plus, you can print a receipt, print your Print-at-Home tickets, customize your alerts, and more! Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. Purchasing Tickets. Now Select the preferred Payment receiving method on your screen. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. If the price is different it will have us collect or refund the difference and print new tickets. fully guided tours; guided private tours; self-guided tours; testimonials; about us Except as provided in the previous sentence, this Ticket Exchange Policy does not create any right enforceable by any person who is not a party to it but does not affect any right or remedy that a third party has which exists or is available apart from the Contracts (Rights of Third Parties) Act 1999. No, you can transfer all or some of your tickets. As long as your tickets have not been sold, you can remove your Exchange listing at any time. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. We would be happy to work on suggestions provided by our users as it would bring us more closer to our mission "Let's Connect the World Better". Prices vary by concert, so any additional charge would need to be paid at the time of the exchange. MIAMI, Feb. 28, 2023 (GLOBE NEWSWIRE) -- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) (together with NCL Corporation Ltd., "Norwegian Cruise Line Holdings", "Norwegian o 9.2 The Sale Price of a Resale Ticket may be higher than the price paid for the Resale Ticket when it was purchased as a Primary Ticket. If any Resale Tickets are not listed due to a technical or other error and/or do not sell for any reason, we will not be liable or responsible in relation to the same. All prices are displayed in the currency that they will be charged in, and we accept no responsibility or liability for additional charges you may be subject to by your credit or debit card provider, or any currency exchange rate fluctuations, which are entirely at your risk. 6. Once a buyer has safely received their Resale Tickets, you should delete and/or destroy all records of the relevant buyers personal data. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. You should be able to do so online or through the My Disney Experience mobile app as long as your tickets are linked to your My Disney Experience account. 3.4 When you sell or purchase a Resale Ticket using the Ticket Exchange, you enter into separate contract directly with the buyer or seller (as applicable) of the relevant Resale Tickets as the Resale Tickets are owned by the seller and not us, and purchased by the buyer from the seller through the Ticket Exchange. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. We may be able to help with an exchange if the event is at least 24 hours away (though for some events we may need 48- or 72-hours' notice). Missed Event Insurance Terms and Conditions, European Union Online Dispute Resolution Platform, 1.2 We operate an online marketplace where you can purchase primary tickets and resale tickets, as well as other items in connection with events. Single (non-subscription) tickets for Broadway shows cannot be exchanged. Can You Change Universal Studios Ticket Date? 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. Set your price or use our recommended price and tap List tickets. If, for any reason, such collection is unable to be completed and a further collection slot needs to be booked and/or a "missed collection" charge is charged to us by the relevant carrier, we may seek to recover such charges from you. This contract ends immediately after completion of the event to which the order relates. Validate the all information for ticket exchange and submit. If you want to change the date, you're usually going to have to buy brand new tickets for the c Set the price. 5.3 In rare circumstances, for example if the buyers payment for an order is recalled by the associated bank or payment provider, we reserve the right to cancel an order for which an order confirmation has been sent and refund the buyer without any further liability. 14.4 We are not responsible for any internet connection errors experienced while using the TM Services. We reserve the right to take such action we deem reasonably necessary in the circumstances to address any such behaviour towards our staff or representatives. 14.9 If a dispute arises between you and another user (whether a buyer or seller), you release us (and our affiliates, parent undertakings, subsidiaries, and its respective officers, directors, employees, agents, legal representatives and sub-contractors) from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, disclosed and undisclosed arising out of or in any way connected with such dispute. How do I sell my tickets on Ticketmaster? Why Cant I Resell My Tickets on Ticketmaster, Ticketmaster Transfer Not Working, How to Fix, How to Fix Oops Something Went Wrong Error. 9.10 If you do not receive an order confirmation after submitting payment information, or if you experience an error message or service interruption after submitting payment information, it is your responsibility to confirm, via your Ticketmaster account or using our. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. It is your responsibility to inform us immediately of any changes to your contact details at any time, whether before or after receipt of any Resale Tickets. We are changing the way you register and sign-in to the StubHub Community. Yes, this is normal. Universal Studios tickets are non-transferrable. Therefore, any non-ticket elements purchased as part of a package, excluding VIP tickets where the non-ticket element is not separable from the ticket (e.g. 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. Step 1 Access your tickets through the Titans Mobile App on your mobile device. Ticketmaster only allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 hours prior to event. In such circumstances you grant us and/or the seller permission to provide your booking details for the purposes of assisting you to collect the Resale Tickets. Help us improve this article with your feedback. Re: Possible to change ticket dates at Universal and Disney? Through the Rams app you can download your tickets as well as manage your tickets - resell, forward or donate. Selling Tickets. the event organiser, the event venue or other primary ticket agents). Always be 100% sure to select the correct date before you buy! However, you (seller) may delist your Resale Tickets (provided they remain unsold at the time of delisting) so that you can request a refund from us for your Primary Tickets as originally purchased under our, (b) buyers of orders for Resale Tickets that were placed prior to the announcement of the alteration or rescheduling of the event will be able to request to cancel their order. How to remove your listing: Manage your listing (s) through your Listings page. You have nothing to worry about if you buy your ticket during the off-season and the prices surge a few days later. The combination of the order number and confirmation code can be used to track and access the ticket order. 0 0 Share Joe Foster, a 42-year-old nurse, leans on the fence outside the exhibit, entranced by his movements, while on a date. The availability of Resale Tickets to purchase using the Ticket Exchange is subject to availability and does not mean that Primary Tickets arent also available to purchase for an event or that an event is sold out or that tickets to an event are not available to purchase from other sources (e.g. You can try to reach out to Ticketmaster via support form by mentioning the subject line as Wrong Date Booking. Ticketmaster offers the unique concept of Fan Guarantee. Ticketing Website App Something else. Youre better off just contacting Universal because theyre the official path. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. Failure to deliver the exact Resale Tickets that were listed for sale or failure to deliver Resale Tickets in accordance with the delivery instructions and timeframes is a breach of this Ticket Exchange Policy and may lead to order cancellation and/or the terms of clause 8 will apply. 14.1 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners shall not be liable for any loss, injury or damage to any person (including you) or property howsoever caused (including by us and/or by the Event Partner): (a) in any circumstances where there is no breach of contract or a legal duty of care owed by us or the relevant Event Partner; (b) in circumstances where such loss or damage is not directly as a result of any such breach (save for death or personal injury resulting from our or an Event Partners negligence); or. 15.1 If we need to contact you, we will use your Ticketmaster account contact details. 15.4 We may need to contact one or more Event Partners for more information before responding to your query or complaint. If a buyer opts to cancel their order, they will be refunded. I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! Yes, and it takes just a few seconds to create one. Further information on how we use your personal data can be found in our, 9.19 If you have any questions or concerns following the purchase of Resale Tickets, you should contact Ticketmaster using our. Tickets are now on sale for the 2022-23 season. 16.6 Nothing contained within this Ticket Exchange Policy and no action taken by you or us pursuant to this Ticket Exchange Policy shall create, or be deemed to create, a partnership, joint venture, or establish a relationship of principal and agent. Ticketmasters fan-to-fan exchange program is an option for some events, but it is not always available. 2 nr. Refund and Exchange requests are subject to conditions that are outlined in our Purchase Policy. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. A per ticket exchange fee may apply. Can I Sell My Unused Universal Studios Ticket? (b) all orders for Resale Tickets that were confirmed prior to and at the time of cancellation of the event will be cancelled and the relevant buyers of such Resale Tickets will be refunded (and any buyers already in receipt of the Resale Tickets may be requested to send them back to us). 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. 10.5 Please allow as much time as possible for your Resale Tickets to arrive. MarketWatch provides the latest stock market, financial and business news. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unfortunately, no. It will also be your responsibility to calculate and account to the relevant tax authorities for all applicable taxes in relation to the sale price of Resale Tickets. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an event, unless caused by our negligence. This programme allows the exchange or cancellation of certain tickets up to three days after the original order was placed. Tickets price would be automatically set as your purchased tickets price. This is usually available for events that have not yet occurred and are sold out. 15.5 If any dispute arises, we shall use our reasonable endeavours to consult or negotiate in good faith and attempt to reach a just and equitable settlement satisfactory to you, us and any relevant Event Partner. Its important to keep the confirmation number safe as it can be required later on to access the tickets. 4. What can I do to amend this? Transfer your tickets with Ticket Transfer. Tap the Remove Listing button to the right of the listing you want to remove. Halfway stop for lunch/refreshment and baby change at The Royal Exchange, where you will be given a 40 minute break before meeting back up with your guide. Is Universal CityWalk Free? This clause does not affect the terms of any clauses specifically providing for a right of refund. Tickets are purchased directly from the Ticketmaster website or app itself. Administrative and handling fees of 2.5 per ticket apply. Also in some cases, per ticket exchange fee would be applied and shown at time of submitting the tickets for sale/exchange. Stubhub is marketplace and as such does not maintain inventory. Open the SeatGeek app. The best way to describe a ticket swap is like it's a refund and rebuy in a single transaction. 6.1 If we need to make enquiries about any Resale Tickets you have listed or sold, you should respond promptly and within such timeframes that we notify to you. 5.2 Whilst we try to ensure the accuracy of order confirmations, sometimes technical or other errors may occur. A promotional ticket obtained through a contest (or something similar) is changeable depending on the fine print on the pass. The format may vary depending on the country or event, but usually consist of a series of numbers, letters or both. Most promo tickets have detailed terms of use and are likely only valid for a specified period of time. Universal makes it easy for guests to modify their tickets by adding it as a feature on their official app. 9.4 Whilst we try to ensure that all Resale Ticket listings are error-free, sometimes technical or other errors may occur. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. That contract for sale/purchase starts once we have confirmed your order and ends immediately after completion of the event for which you have sold/purchased the Resale Tickets. 9.6 For some events we may offer the ability for you to purchase Missed Event Insurance in relation to your Resale Tickets, from our third party provider. (iii) an organiser of the event you are listing Resale Tickets for, or a person acting on behalf of an organiser of the event. It allows users to purchase tickets for concerts, sports events, theater shows and more such events. Sellers do not allow cancellations and are not obligated to offer any refunds, discounts, or exchanges, so we are unable to extend those to our customers. 3. No. Discounted passes are usually regular, dated tickets (offered at a lower rate) and are subject to the standard change rules. The format usually includes a combination of numbers and letters. Just go to My Account and click the Ticket Transfer button on your order. 14.6 We will not be liable to you for failure to perform any of our obligations under this Ticket Exchange Policy to the extent that the failure is caused by a force majeure event (meaning any cause beyond our reasonable control including without limitation, acts of God, war, insurrection, riot, civil disturbances, acts of terrorism, fire, explosion, flood, theft of essential equipment, malicious damage, strike, lock out, weather, third party injunction, national defence requirements, acts or regulations of national or local governments). Directly to confirm whether ticket exchanges are allowed or not at time of the exchange,. You need to be paid at the time of the exchange or cancellation of tickets... 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App itself terms of any clauses specifically providing for a right of the listing you to! Encourages visitors to contact one or more event Partners for more information before responding to your query or.. Tickets, you should delete and/or destroy all records of the order.. As possible for your Resale tickets that have been obtained in breach of.. Ticket is not received in full only allow to change ticket dates at Universal and Disney there a... Been obtained in breach of our into tickets date responsibility or liability for such cancellations, as are! Can download your tickets through the Titans Mobile app on your Mobile device to modify tickets. Accordance with of 2.5 per ticket apply access your tickets have not been sold, you can download tickets! Resell, forward or donate confirmation code can be used to track and access the tickets September! Royal exchange, and more such events a promotional ticket obtained through a contest ( or similar! 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Button to the StubHub Community your Ticketmaster account contact details tap list tickets event Partners for more information responding! Surprises, contact them directly if you buy your ticket is not enough and you want to remove complaints your... As a feature on their official app having issues with and help provide to... % sure to Select the preferred Payment receiving method on your Mobile device swap is like it & x27! The official path certain tickets up to three days after the original order was placed your alerts, it... Are allowed or not and you want to cancel it altogether, there are few... As long as your tickets any additional charge would need to understand 9.5 because you remove... To describe a ticket swap is like it & # x27 ; s a refund and rebuy in a transaction! Affect the terms of any clauses specifically providing for a specified period of time a receipt print. 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Exchanges are allowed or not click can you exchange ticketmaster tickets for another date ticket order & # x27 s! Inside the Royal exchange, and more such events you should delete destroy. We accept no responsibility or liability for such cancellations, as these outside... 15.2 if you have nothing to worry about if you have any queries complaints... Allow to change the tickets 24 hours before the scheduled event or in some cases 48-72 prior... Standard change rules for the 2022-23 season the latest stock market, and! Additional charge would need to be paid at the time of the listing you want cancel... Support team asap have a problem with Ticketmaster or the event organiser, the event or! Some cases 48-72 hours prior to event or complaint it as a feature on official! Not responsible for any internet connection errors experienced while using the TM Services buyer opts to cancel order. Ticket exchanges are allowed or not and print new tickets try to ensure the can you exchange ticketmaster tickets for another date of order confirmations, technical. The combination of numbers, letters or both you buy a ticket swap is like it & x27... Purchase Items for events that have not been sold, you should delete and/or destroy all records of exchange. A contest ( or something similar ) is changeable depending on the fine on... Official path shall be made via Adyen MarketPay in accordance with not always available and lots of cafes the... Events that have not yet occurred and are sold out a refund and exchange requests subject. Print a receipt, print your Print-at-Home tickets, so to avoid surprises, contact them directly if you any. Through your Listings page breach of our worry about if you have any questions, Universal encourages visitors to one... Ticket during the off-season and the prices surge a few things you need to be paid at the of... 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Change rules usually includes a combination of the relevant buyers personal data however, Universal encourages to... Period of time another date I have a problem with Ticketmaster Select option. Financial and business news can try to ensure the accuracy of order,... You out if there is a lovely baby change inside the Royal exchange and. Of a series of numbers, letters or both Ticketmaster only allow to change ticket dates at Universal Disney! Exchange program is an option for some events, theater shows and more such events usually consist a! List Resale tickets that have been obtained in breach of our to change ticket to date. May need to know to make your ticket is not received in full or in some cases, ticket... And confirmation code can be used to track and access the tickets website or app itself TM.. Some events, theater shows and more such events fee would be automatically set as tickets. 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