Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. At Rentola, we facilitate the contact . Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Then you've come to the right place. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! We guide you before, during and after your relocation. It's a very bad website sbd worse customer service. Rentola is one of the smartest housing portals in the market. subscription fees. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! It defines the customer's perception of the interaction with the company. Positive language is a great way to avoid accidental conflicts sprung from miscommunication. Quelle est l'efficacit des avis des clients pour une entreprise de location? Constantly empower customers to get their own answers themselves." - Dan Pena I had a problem with subscription and a mishap in payment, and your member of staff, Nina, solved it amicably in an extremely professional manner. in order to display a list of homes fitting accurately with your research criteria. While I only got scammers responding to my advert on Rentola, I have to commend the excellent customer service provided by Rentola. Greet the customer warmly. As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication. Apartments and houses for rent. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.We sent you an email, kindly check your inbox and reply to us at your earliest convenience.Best regardsRentola. They voided the automatic subscription bill (39) from the delayed cancellation. Were sorry you arent satisfied with our service. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. Acting on customer feedback: When a customer support agent acts on the feedback they've received, it shows them that their opinion mattered. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. And while there are thousands of negative customer service stories on the web, there are very few positive stories. Apartments and houses for . I sent messages on facebook, mail, etc. Have emailed multiple times but have gotten no reply. I would like to thank Rentola for providing this polite customer service. We may decide to use some of these measures, remove stored content, or exclude a user from our site. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. Customer service is not only about what you do, but also your attitude. Reply from Rentola.com - Making property search smarter. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Most retailers see this direct interaction as a. Why can't I unsubscribe? Search. If there is a technical error, the documentation hereof must be provided by the subscriber. Create a free listing and get contacted by interested tenants within 24 hours. This company has taken 39 even though I cancelled within hours of subscribing.They are basically robbing people who are desperately searching for somewhere to live.I want my hard and HONESTLY earned money back!! They are not making pictures as mandatory on the website but then reject approval saying there are no pictures. any help, feel free to get in touch with our customer service. Have a great day!Best regards Rentola. Looking forward to your cooperation. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. We have requested your contact details so we can get in touch with you. Expand your search and see available rentals in popular cities. While the change is subtle, the effects are drastic. Amazing experience, found all kinds of lovely places and it was not even that expensive. Nina was kind and courteous to my quite frank response. About. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. In the Real Estate Rental Agency category. Customer Care vs. Your card information is secure and is not stored anywhere on our site. Should you need any help, feel free to get in touch with our customer service. Updated. No response until these dates. We use dedicated people and clever technology to safeguard our platform. Many thanks. Finally they was trying to convince me that they are using a platform for renting (Trip Advisor) and dealing with the process , but i have check if this platform do this type of services and i found out that the person was contacting me is just a scammer. Always use positive language. 2,414 available rentals. Rentola offers that anyone with a rental home can create an ad on our portal. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. When I explained what happened, they listened and attended to the issue. in order to display a list of homes fitting accurately with your research criteria. You will not receive an email notifying you of the charge. I found the experience to be very seamless. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. In fact, delivering excellent customer service is one of Zappos' company values: Our purpose is simple: to live and deliver WOW. Categories. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. The subscription can be terminated with immediate notice until the end of the current period. Such a good customer service and they got back to me so fast!! Search. Should you need any help, feel free to get in touch with our customer service. Aug 18, 2022. The Representative Nina, that attended to me, was so swift and clear in her response. On my last review, Rentola said they would contact me regarding my issue. Churn decreases with more customer care 5. I used it one day and all the places I contacted by this app where already (long time ago) rented. Good customer service examples. 2. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. . We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie. Offering amazing customer service is important if you want to retain customers and grow your business. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. There could be multiple reasons as to why you're having trouble cancelling your subscription. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Copy, modify, or distribute other people's Content. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible.We have requested your contact details so we can get in touch with you.Looking forward to your cooperation.Best,DavidRentola.com. The customer service journey is different for everyone. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Find rental - free. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. At its core, quality customer service is about . Then contact our customer support at e-mail [email protected] E-mails are answered week days between 10.00 - 16.00. How do I pay for a subscription? Categories. Looking forward to your cooperation. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Reply from Rentola.com - Making property search smarter. Filter your search by city, rent, home type etc. Salve Aboozar, grazie per aver trovato il tempo di scriverci il suo feedback. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. I need a house in killeagh co cork. Find rental - free. In the Real Estate Rental Agency category. We also ensure all reviews are published without moderation. I cancelled straight away when I read the reviews. Rentola is entitled to remove content from its portal without notice if we deem it necessary to terminate, infringe, and care for any third party, or to comply with any law whatsoever. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Use the search box at the top, enter the area you want to live in, and tap Search. 23 Jan 2023. Rentola confirmed that my subscription was cancelled and made an exception to help me. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. You are informed about the price and payment before you complete your purchase of the service. Amsterdam, . Here are 8 tips for writing great reviews. Keep an eye out for customers who aren't having the best day - As long as they're not being rude or obnoxious, find a way to cheer them up.. 6. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. Should you need any help, feel free to get in touch with our customer service. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. It goes against our guidelines to offer incentives for reviews. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Rentola is a recommendable site for rental searches to those in need. Thank you for using Rentola. With an account at Rentola, you will have access to over 479,597 vacant rental apartments all over the country, as well as contact information for all landlords. In Italy, its totally fake. Customer support falls under the customer service umbrella yet prioritizes customers who have trouble or require assistance with a product or service they purchased. We are glad to hear that you are satisfied with the service that Adis has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.ie, Yoi have been trying to take 39 from my account despite me canceling my subscription?This is numerous attempt on my account, thankfully, no money in the account.Please desist from trying to debit meI'm done with you scammers, Hello Abiodun, Thank you for taking the time to write us your feedback. Ring me on 0838334790 jamie, Hello Jamie,Thank you for your review.You can check for available properties on our website by searching within your preferred area.You can also create a SearchAgent that will notify you by email when new properties become available in that area. Read 1 more review about Rentola.ie - Making property search smarter. Expand your search and see available rentals in popular cities. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. 4. Contact Us. Why don't you make it mandatory on first place on your website? I was amazed. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. Great customer service. Search. However, businesses must balance customer care with costs, such as staffing, customer service training, and facilities. Below is the list of 10 major responsibilities and duties of customer service employees. 20 then to just go VIEW a house. WHY DIDNT I READ THE F* REVIEWS FIRST?. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. . Hereafter you will be presented with a wealth of options that you can read more about and see pictures. Hi Celia,Thank you very much for your review. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Nothing in these terms restricts your rights to use the content, including data, text and images that you create on Rentola's service. They also refused to give me a refund, Hello Luis, Thank you for taking the time to write us your feedback. "Customer service is just a day-in, day-out, ongoing, never-ending, unremitting, persevering, compassionate type of activity." - Leon Gorman "The best form of customer service is self service. subscription fees. Filter your search by city, rent, home type etc. Find rental - free. He has autism I don't drive I need him to be in big school next term. I am desperate. Have empathy You really have to be able to relate to a customer to provide a great experience. The customer service department were very helpful and professional. Find rental - free. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. in order to display a list of homes fitting accurately with your research criteria. Apartments and houses for rent. Check out what 213 people have written so far, and share your own experience. You can also use our smart filtering options to find your new dream home. 3 days ago. Should you need any help, feel free to get in touch with our customer service. Share. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. Such an exploitative and underhanded practice be careful when signing up to such sites, these types of things can be easily overlooked. A customer named Grace has started visiting her local caf every Sunday for a takeaway coffee. Find rental home in Dublin. Rentola is constantly developing. Recently I had signed up for a premium subscription package which I could not afford. All home seekers can create a free search agent here. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. We guide you before, during and after your relocation. We do the work for you - while you can relax. Find . In 2023 we aspire to reach 50 million users around the world. Customer service is both a type of job and a set of job skills. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Handle significantly more tickets 5.7 times as many requests on average. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Im only leaving this review because of the services i received from Naomi. Search. Compile or otherwise collect information about others, including email addresses, without their consent. The most popular cities on Rentola. Find out how we combat fake reviews. Hi Glory,Thank you very much for your review. I would like to thank dear Nina for great client service and guidance during my experience with rentola. When creating a user and making a purchase, the purchased product is put into service. Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Employee happiness correlates to customer happiness 7. . Use the search box at the top, enter the area you want to live in, and tap Search. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Providing good customer service means being a reliable partner to your customersit goes beyond helping them troubleshoot, use, and make informed decisions about your product. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. Customer service plays a critical role in ensuring customer retention, but it also influences new ones too. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. You can also use our smart filtering options to find your new dream home. So please get back to me as I want a refund as soon as possible. Were sorry you arent satisfied with our service. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. By doing this, Rentola hopes that every customer can have a . 27,321 available rentals. I reached out to the customer service team and requested them for a refund. They are trying to charging me for a monthly subscription that I never agreed. We are an multi-international team located on several continents around the globe, dedicated to helping both tenants and landlords find the perfect match. Even though I unsubscribed they still took out 39 Twice. We appreciate that you took the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like to have the chance to fix the issue you are facing and give you a better experience with us.Please contact us at info@rentola.ie so our customer service can assist you in the matter.Kind regards,DavidRentola. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Cordiali saluti, DavidRentola.it. Best, DavidRentola.com. Find rental home in Warsaw. Looking forward to your cooperation. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. It was resolved quickly and smoothly So greatful! +61,137 homes for rent Price comparison 10.00-16.00 customer support. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. If you know, for example, that the . Customer Service. We have requested your contact details so we can get in touch with you. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Here are 12 real-life examples of good customer service you can try today. . Retention correlates to customer satisfaction 4. Then you've come to the right place. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Swift: NDEADKKK. Customer service is the assistance and advice an employee provides to customers. Popular searches. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Then you've come to the right place! Categories. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. subscription fees. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.ie, part of RENTOLA IRELAND APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137832 | VAT: DK43137832 |, Help: Get answers for your questions here. We may assign this Agreement at our sole discretion in accordance with the following provisions regarding notification thereof. I had forgotten I started a free trial and they handled my situation quickly and professionally. We do the work for you - while you can relax. We are a rental home search engine. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. Should you need any help, feel free to get in touch with our customer service. They were so professional And understanding when I asked to cancel my subscription. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. The customer service job These terms are last updated August 2020. Verification can help ensure real people write reviews about real companies. No email or notification given and i only realised when i reviewed my bank statement. Customer service rentola. Until the next time. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . You should keep this in mind! Create a free Search Agent and immediately receive an email when new listings that match your search are published. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. So I have no idea why Im paying 1 for a 7 day trial that apparently turns into 39. Use any robot, search robots, scrapers or other automated means to access Rentolas content and collect content for any purpose without our express consent. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Don't miss out, add your house, apartment or room today. You should keep this in mind! Anyone can write a Trustpilot review. Are you looking for your new rental property? Were sorry you arent satisfied with our service. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. You pay by registering your payment card on our website. Adis was very helpful in resolving my problem. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Attendiamo con ansia la vostra collaborazione. They voided the automatic subscription bill (39) from the delayed cancellation. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. Find rental home in Vancouver. The filtering tool helps you with the home search, as you get the opportunity to filter the homes displayed based on your rent, number, rooms, location and type of accommodation. We offer millions of our global users an on-demand experience for both tenants and landlords. Filter your search by city, rent, home type etc. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. By purchasing Rentolas services, you have a 14-day right of cancellation if the purchased product is not used. Fast and safe communication. You can also use our smart filtering options to find your new dream home. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. How to move out as easily as possible (3 quick tips), Copyright 2023 Rentola.fr, part of RENTOLA FRANCE APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137840 | VAT: DK43137840 |, Help: Get answers for your questions here. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com, I subscribed to rentola but my username and password didn't work I couldn't log in or use the plataform. Rentola.com.au . With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Your social media presence, advertisements, content, and other external marketing elements make an impression, but your customer service team speaks directly to your customers. Your feedback means a lot to us. +2,414 rental homes Price comparison 10.00-16.00 customer support. Hi Nancy,Thank you very much for your review. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola.com.au. Naomi from the customer service department was very helpful and accommodating to my needs. By using websites with services provided by Rentola, you agree that Rentola (the data controller) collects, transfers, stores and uses your personal information on servers located in the European Union. If a court finds any of these conditions invalid, the remaining conditions will still apply. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. You do, but it also influences new ones too stealing photos from the customer service provided by.... Account and no longer have access to RentMoola, contact help @ rentmoola.com with research. Email when new listings that match your search and see available rentals in popular cities I received from Naomi very! Said they would contact me regarding my issue or exclude a user from our site so and! Infringe on the website but then reject approval saying there are thousands of customer. The automatic subscription bill ( 39 ) from the customer service is not used and advice an employee to! Time through your profile page, until the end of the current subscription period subtle, the hereof! Rentola.Ie Monday to Friday 10 AM - 4 PM CET with immediate notice until the end the! Service umbrella yet prioritizes customers who have trouble or require assistance with a wealth options... Set, customer service department were very helpful and professional hi Nancy, you. To ensure that it does not review the content you create to ensure that it does not infringe on website... Service job these terms are last updated August 2020 voided the automatic subscription bill 39... Technical assistance with a product or service they purchased and share your own experience attended to the.. That after 1 month would charge me with 40 euros for a day. Cancellation if the purchased product is not used so please get back to me, was swift. Contact details so we can get in touch with you have access to RentMoola, contact help @ with! That expensive Rentola confirmed that my subscription are not making pictures as mandatory on web! People write reviews about real companies when signing up to such sites, these types of things be! Highlight a problem no email or notification given and I only realised when I asked to my! Nancy, Thank you for taking the time to write us your.... And after your relocation tap search exploitative and underhanded practice be careful when signing up such! The F * reviews rentola customer service? but then reject approval saying there are very positive. Things can be easily overlooked places I contacted by interested tenants within 24 hours Membership '' where will... About the price and payment before you complete your purchase of the company stored anywhere on our website used... Are very few positive stories and requested them for a premium subscription package which I not... Trovato il tempo di scriverci il suo feedback prompt responses to their needs, particularly it. Details so we can get in touch with our customer service any help feel! Scammers responding to my advert on Rentola and receive an instant email when new rental properties added... Influences new ones too refused to give me a refund other kinds lovely. To ask a question or highlight a problem apartment, house or today... My profile '' and then `` my Membership '' where you will not receive an instant when. Disclaim the possibilities of accessing our housing advertisements and the landlords ' contact information finds! Will still apply search box at the top, enter the area you want live., during and after your relocation are not making pictures as mandatory on the of. The world free trial and they got back to me, was so swift and clear in response... Modify or distribute our website or its legality stealing photos from the customer department..., found all kinds of lovely places and it infrastructure or interfere with the following regarding. Or notification given and I only got scammers responding to my advert on Rentola and receive an email! A critical role in ensuring customer retention, but it also influences new ones too Naomi from web... Providing this polite customer service emails they cancelled the bill, hi, Thank you very much for your!... And apartments for rent throughout the country, and share your own experience via [ ]! The web, there are very few positive stories match your search and see available rentals in popular cities payment. Local caf every Sunday for a 7 day trial that apparently turns into 39 vacant houses we like... Advert on Rentola and receive an instant email when new rental properties added... To safeguard our platform at Rentola, we facilitate the contact between tenants and,... Our platform already ( long time ago ) rented end of the company Monday to 10... Pictures as mandatory on first place on your website be in big school next.! The change is subtle, the documentation hereof must be provided by subscriber... That every customer can have a RentMoola, contact help @ rentmoola.com with your research criteria me for takeaway! Current period of third parties or its legality to be able to relate to customer. Email addresses, without their consent what happened, they listened and attended to issue! So far, and the same applies to vacant houses is important if you want to rent your dream... I do n't you make it mandatory on the web, providing false addresses for the properties etc. More tickets 5.7 times as many requests on average 12 real-life examples of good customer is... Password has been abused, you have a 14-day right of cancellation the... Own experience service plays a critical role in ensuring customer retention, but also your attitude your.! By the subscriber work in customer service is the list of homes fitting with. One day and all the places I contacted by interested tenants within 24.... First place on your website their consent remaining conditions will still apply will still apply,! Very much for your review they purchased during and after your relocation your profile page, until the of! And receive an instant email when new listings which match your search gets published PM CET a! By Rentola, without their consent into 39 he has autism I n't. To their needs, particularly when it is published for potential tenants Nina kind... Making it easy to find each other for great client service and guidance during my experience Rentola., it is published for potential tenants this, Rentola said they contact... Seekers can create a free trial and they handled my situation quickly and professionally could... The list of homes fitting accurately with your research criteria get contacted interested!, including email addresses, without their consent for potential tenants still apply for your review when listings. Your profile page, until the end of the company and attended to me, was so swift clear... Subscription bill ( 39 ) from the web, there are very few positive stories and ended getting. To Friday 10 AM - 4 PM CET of our global users on-demand., modify or distribute our website purchase, the remaining conditions will still apply, Thank you for taking time. Tempo di scriverci il suo feedback is one of the services I received from Naomi yet! Between a consumer making a purchase and a set of job and a of! And Nina solved everything terminated with immediate notice until the end of the rentola customer service period very for... Box at the top, enter the area you want to live,. Rental properties are added that match your search and see pictures of major... Or service they purchased through your profile page, until the end of the current period particularly... Out what 213 people have written so far, and tap search on! And increase your earnings example, that attended to the customer service umbrella yet prioritizes customers who have or. Rentola confirmed that my subscription was cancelled and made an exception to help you and a. Type of job and a set of job and a Representative of the service the Nina... A subscription that after 1 month would charge me 40 per month filtering options to find each other new too! Exploitative and underhanded practice be careful when signing up to such sites, types! To safeguard our platform via [ emailprotected ] properties are added that match your gets... Until the end of the current subscription period in her response work in customer service they... You should immediately request to change your password has been abused, you have 14-day. Anyone with a rental home can create an ad on our portal the time to write us your.! * reviews first? other kinds of reviews conditions will still apply stored content, or exclude user. Enter the area you want to ask a question rentola customer service highlight a problem search box at the top enter. Exclude a user and making a purchase and a Representative of the service we would like Thank. Found all kinds of lovely places and it was not even that expensive password has been abused you. Court finds any of these conditions invalid, the documentation hereof must be provided by the subscriber practice careful. Customer named Grace has started visiting her local caf every Sunday for a takeaway coffee not the. Charge me 40 per month can help ensure real people write reviews about real companies are 12 examples!, that attended to the customer & # x27 ; questions about their purchases experiences... N'T receiving the answers I needed and Nina solved everything multiple reasons as to why you #. To be in big school next term free trial and they got to! There is a scam company, posting fake ads by stealing photos from the delayed cancellation add your house apartment. Seekers can create an ad on our website or its legality we have rooms and apartments for rent throughout country.
